The Universal Connection Blog

Interoperability in home climate control

by Yoeri Geutskens
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For a thermostat to be truly smart, it takes more than an app and connection to the cloud — it must communicate with a wide variety of devices. While heating systems are the primary focus, including gas heaters, heat pumps, mini-split air conditioning units and electric heaters, but also district heating or block heating; smart thermostats often control cooling and ventilation systems as well. Compatibility with multiple fuel sources such as electricity, natural gas, oil, or propane is also essential, especially in diverse markets where flexibility matters most  

At UEI, interoperability is our foundation.  It’s why we’re called Universal Electronics. For nearly 40 years, we’ve built an extensive knowledge base of device control protocols, starting with remotes for TVs and home-entertainment systems. In the last two decades, we have expanded to HVAC, smart home electronics and IoT ensuring seamless connectivity across an ever-growing ecosystem of devices.  

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Our TIDE Dial and TIDE Touch smart thermostats are engineered for seamless interoperability. At UEI, we are dedicated to ensuring our products integrate effortlessly with any HVAC system, no matter the brand, protocol, power source, or heat exchange system.   

The TIDE Family is also designed for Demand Response systems, helping utilities balance peak loads on an increasingly strained grid. Powered by QuickSet, our thermostats seamlessly integrate with a wide range of Zigbee devices – including sensors and thermostatic radiator valves, to enhance both sustainability and comfort. By adapting to users’ daily routines, our intelligent energy management tools simplify efficiency without sacrificing convenience. With our Interoperability as a Service offering, TIDE products effortlessly connect the existing smart home ecosystems, including hubs, smart speakers, and automation systems. Stay tuned for an upcoming blog post that will dive deeper into these capabilities. 

Even major tech companies have tried and failed to serve the European smart thermostat market due to its overwhelming complexity. The challenge lies in supporting a fragmented ecosystem, each country has its own mix of HVAC brands, protocols shaped by local regulations and diverse heating sources.  

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With millions of smart thermostats deployed globally for HVAC market leaders, we have mastered the art of seamless climate control. Our portfolio spans handheld to wall-mounted controllers, from Infrared to advanced wireless RF, and from tactile keys to intuitive touchscreens. But what really sets us apart is our expertise in interoperability standards like Zigbee and Matter, bridging the gap between HVAC systems and the smart home.   

We are redefining energy management by integrating devices into a cohesive, intelligent ecosystem that optimizes comfort, efficiency, and sustainability.  

Ready to explore how our interoperability expertise can transform your approach to HVAC control and smart energy?

Contact us. 

Yoeri Geutskens

Yoeri Geutskens

Based in the Benelux, Yoeri Geutskens is Channel Marketing Manager for UEI's Smart Thermostat business in Europe. He joined UEI in April 2021 and brings a rich history of product marketing experience at Philips Electronics and NXP Semiconductors.

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