The Universal Connection Blog

From a modest start to a global market leader – 35 years of Innovation

by Universal Electronics

Although technology has improved our lives in many ways, from endless entertainment choices to controlling our appliances with a simple voice command, it can also be frustrating. Which remote do I use to control the TV volume? How can I switch from Netflix to my Sony PlayStation? What channel is the basketball game on? As the global leader in wireless universal control solutions for home entertainment and smart home devices, Universal Electronics Inc. (UEI) can help make everyday life easier for consumers.

UEI was founded in 1986 with an idea to simplify the user experience with a universal remote control. Thirty-five years later we are more committed than ever to improving the technology experience by providing intuitive and innovative solutions that allow users to easily connect, install, control and interact with devices in the home.

Paul-001-web“Our technology helps simplify the setup process for televisions, set-top boxes, streaming services, game systems and AV devices. As more things have become connected, we have expanded into other areas like home automation, HVAC and security. When we first introduced our solutions that self-configure at an affordable price, I remember being in customer meetings where the CTO would say, 'Wow! How did you guys do that?' That's innovation." - Paul Arling, CEO

From humble beginnings, UEI has grown to more than 3,800 employees in 30 countries, more than 600 innovative patented ideas and sales that topped $750 million in 2019. We have the leading market share in advanced remote controls in the U.S. and Europe.

According to Arling, the biggest contributors to UEI’s success is our focus on innovation and our people.  

designovation-team“Our innovation has allowed us to grow significantly in sales, earnings, people and products. We have a growing pool of talented people with an impressive depth of industry knowledge who know how devices work and how things are changing. This knowledge coupled with a desire to make the user experience better leads to new ideas.” 

With every product and every customer, UEI’s mission remains the same--to create products and technologies that help everyday people easily discover and interact with the devices and services in their home.

Ramzi-01-web“Our technology helps our customers provide simple, reliable and cost-effective control solutions. Today there is no single source that can deliver all the content that the consumer wants so our role is to enable a seamless user experience across all devices, platforms and systems.” - Ramzi Ammari, SVP Corporate Planning & Strategy


Universal Electronics

Universal Electronics

Our 3,800 employees worldwide design, develop, manufacture, ship and support over 100 million innovative products each year which are used by the world’s leading brands in the consumer electronics, subscription broadcast, security, home automation, hospitality and climate control markets.

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