Software services

For a better entertainment, better smart home and better support experience.


What we offer

Our software services offer a suite of tools that enable device control, interoperability and maintenance, and provide data insights and support services.


Ensures the product is compatible with what consumers have in their home, including hubs, smart speakers and automation platforms as well as those Powered by QuickSet.



Device management

A full-featured device management system in the cloud including monitoring device fleet health and status.


Device dashboard

Direct access to a display of devices and associated status that can be used for further personalization opportunities and advanced troubleshooting.


Data insights

Provides insights on device ownership, product usage and services.

API Management-2

UEI Virtual Agent

UEI Virtual Agent offers self-help capabilities for onboarding, discovery and troubleshooting for entertainment and smart home devices, available on device, mobile app or support website.


The UEI difference

Learn how data insights and support services can improve the customer experience.